Privacy Policy
1. Information We Collect
We collect personal information necessary to provide services and operate our business:
Identity & Contact Info: name, address, phone, email
Transactional Data: order history, delivery details, returns
Technical & Browsing Data: IP address, device, cookies
Communications: customer service correspondence
We do not collect or store your card numbers or CVV details — all payment information is processed securely by third-party processors.
2. How We Use Your Data
We use your data to:
Process and deliver orders
Communicate order status and responses
Improve our website and services
Detect and prevent fraud
Meet legal obligations
Provide marketing communications with your consent
3. Legal Basis for Processing
We process your personal data:
To fulfill contractual obligations (e.g., order processing)
For compliance with legal requirements
With your consent for marketing and analytics
4. Sharing Your Data
We may share data with:
Payment processors
Logistics and delivery partners
Legal or regulatory authorities when required
Service providers essential to our operations
We do not sell your personal data.
5. Cookies & Tracking
We use cookies to:
Remember cart contents
Improve website performance
Analyze user behavior securely
You may disable cookies — but this may affect some services.
6. Security
We use industry-standard safeguards (SSL, firewalls, encryption) to protect data integrity.
7. Access, Correction, Deletion
You have rights to:
Access your personal data
Request correction of inaccuracies
Request deletion (subject to legal retention requirements)
To exercise rights, contact:
📧 support@eezzebuild.co.bw
📞 +267 73 509 313
8. Policy Changes
We may update this policy — changes will be posted on our website.